Last Updated: April 17, 2026
J-H Properties AL LLC, doing business as James-Hawkins Property Management ("Company," "we," "us," or "our"), respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and safeguard your information when you visit our website (james-hawkins.com), use our services, or communicate with us.
Information We Collect
We may collect the following types of information:
Personal Information: When you fill out a contact form, apply for property management services, submit a rental application, or otherwise interact with our website, you may provide us with your name, email address, phone number, mailing address, and other relevant details.
Usage Data: We may collect information about how you access and use our website, including your IP address, browser type, pages visited, time spent on pages, and referring URLs. We use Google Analytics for this purpose.
Communication Data: If you contact us via phone, email, text message, or through our website forms, we may retain records of those communications.
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide customer support
- To provide property management services
- To process rental applications
- To send account notifications and service-related communications
- To send marketing communications (only with your explicit consent)
- To improve our website and services
- To comply with legal obligations
SMS / Text Message Privacy
James-Hawkins Property Management will not sell or share your mobile opted-in consent data with any third parties.
If you opt in to receive text messages from us, we will only use your phone number to send you the types of messages you consented to receive (account notifications, customer care, and/or marketing messages). Your consent to receive text messages is not a condition of any purchase or service. You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us at info@james-hawkins.com.
How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers: Third-party vendors who assist us in operating our website, processing applications, or providing services (e.g., Buildium, Netlify, Google Analytics, RingCentral)
- Housing authorities: When required for Section 8 / HCV compliance and tenant placement
- Legal requirements: When required by law, court order, or government regulation
- Property owners: Information related to tenant management is shared with the property owner as part of our management services
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking
Our website uses Google Analytics to collect anonymous usage data. Google Analytics uses cookies to track visitor interactions. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal retention requirements)
- Opt out of marketing communications at any time
- Opt out of text messages by replying STOP
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or your personal information, contact us at:
James-Hawkins Property Management
445 Dexter Ave Suite 4050-447, Montgomery, AL 36104
Email: info@james-hawkins.com
Phone: (972) 833-1261